Global Consumer Privacy Policy

Information Collected

Source(s)

Why We Collect Your Information, Our Legal Basis, and How We Use It

Contact Information

You, Referral sources, Insurance providers, Your employer, Third-Party Booking Sites, Affiliations, Subsidiaries, Franchisees, Fulfillment providers

In the performance of a contract:

To provide the services that you (or someone on your behalf, like your company, insurance provider or other entity) request, such as reserving and renting.

Where necessary for our legitimate interests:

To communicate important information regarding your reservation or rental.  These communications are transactional in nature and will be sent to you via email, text, or call.

To receive, use and share your information with third parties to prevent, detect, and report fraud and protect our business interests and rights, privacy, safety and property, or that of individuals and the public. We will do this to respond to law enforcement requests, to collect unpaid bills, to avoid liability for penalties you incur (e.g., traffic citations) and for claims processing purposes.

When you have given consent where required by applicable law:

To send, or to ask if you want to receive, by email or text promotional or targeted marketing communications, opportunities, and services that may be of interest to you.  These may include invitations to join our Loyalty Programs, upgrade announcements, offers and discounts, online communications regarding an incomplete online membership form or reservation, and offers related to other services and products we offer.

See our Customer Service section for how we use your information to improve our services to you.

Driver Qualifications and Identity Verification Information**

You, Service Providers, 

When necessary for our legitimate interests:

For fraud prevention purposes, to verify identity and authenticate identity-related documentation, including any photos provided. For certain transactions, additional points of contact may be requested through personal references.

For loss prevention, we maintain a record of individuals whose past interactions with us indicate they may present a non-payment, safety, or fraud risk

To receive, use and share your information with third parties to prevent, detect, and report fraud and protect our business interests and rights, privacy, safety and property, or that of individuals and the public. We will do this to respond to law enforcement requests, to collect unpaid bills, to avoid liability for penalties you incur (e.g., traffic citations) and for claims processing purposes.

When necessary for compliance with a legal obligation:

To use and share information with government and regulatory authorities when required by law, traffic regulation, or, in response to a legal process, obligation, or request, including checking appropriate sanction lists, or for maintaining public security.

Rental Transaction Information

You, Subsidiaries, Franchisees, Our Systems

In performance of a contract:

To provide the services that you (or someone on your behalf, like your company, insurance provider or other entity) request, such as reserving and renting vehicles.

To provide customer service related to your interactions with us or to respond to your inquiry.

When necessary for our legitimate interests:

To communicate important information regarding your reservation or rental.  These communications are transactional in nature and will be sent to you via email, text, or call.

To receive, use, and share your information with third parties to prevent, detect, and report fraud and protect our business interests and rights, privacy, safety, and property, or that of individuals and the public. We will do this to respond to law enforcement requests, to collect unpaid bills, to avoid liability for penalties you incur (e.g., traffic citations), and for claims processing purposes.

To aggregate personal data collected about you and use it for any lawful purpose.

When necessary for compliance with a legal obligation:

To use and share information with government and regulatory authorities when required by law, traffic regulation. Or, in response to a legal process, obligation, or request, including checking appropriate sanction lists, or for maintaining public security.

Claims Information**

You, Insurance providers, Your employer 

When necessary for our legitimate interests:

To use and share your information with third parties to permit us to pursue available remedies or limit damage that we may sustain and to enforce the terms of any rental agreement or our website’s terms and conditions.

To receive, use, and share your information with third parties to prevent, detect, and report fraud and protect our business interests and rights, privacy, safety, and property, or that of individuals and the public.

When necessary for compliance with a legal obligation:

To use and share information with government and regulatory authorities when required by law, traffic regulation. Or, in response to a legal process, obligation, or request, including checking appropriate sanction lists, or for maintaining public security.

See our Accident Claims with Our Vehicle and Accident Management Services sections for more information.

Health Information**

You or others you have authorized, Insurance providers

Performance of a contract:  

To validate and process claims that involve injuries.

When you have given consent where required by applicable law:

To assist us in providing you with the most appropriate vehicles, such as those with adaptive driving devices. In some cases, this will require us to infer or implicitly collect information about your health or physical condition.

Geolocation information**

Our Vehicles

When necessary for our legitimate interests:

To enable us to use vehicle data systems for purposes listed in the Our Vehicles section, such as assisting in recovering a vehicle we reasonably believe is stolen or abandoned, and to facilitate the vehicle return process (where remote return is available) and billing purposes.

Unless where consent may be required by applicable law, to allow the use of precise Geolocation Information** to provide notifications, offers, confirm rental status information, or provide other information to enhance your experience, to locate the vehicle assigned to you for expedited pickup and return, or to allow access when in proximity to your assigned vehicle. Permissions to use your device’s precise geolocation information or Bluetooth connection can be turned off at any time by changing the settings in the mobile application or on your device. Some features or service options may not be available when these items are turned off. 

When necessary for compliance with a legal obligation:

To use and share information about your vehicle's location with emergency services in the event that you are involved in an accident.

Vehicle Data

Our Vehicles

In performance of a contract:

To use Vehicle Information to assist and manage transactions that you have agreed to and to fulfill obligations under the rental agreement.

When necessary for our legitimate interests:

To enable us to use vehicle data systems for purposes listed in the Our Vehicles section below, such as assisting in recovering a vehicle we reasonably believe is stolen or abandoned, to facilitate the vehicle return process (where remote return is available), and for billing purposes.
 
When necessary for compliance with a legal obligation

In emergency situations, to use vehicle information to contact emergency services using eCall technology in the event of an accident (UK & EU only).

To protect vital interests:

Unless where consent is required, or a legal obligation exists, to use and share your information in response to law enforcement requests.

See the Our Vehicles section for more information.

Professional or employment-related information

Your employer

In performance of a contract:

To provide the services that you (or someone on your behalf, like your company, or other entity) request, such as reserving and renting vehicles.

Customer Service-Related Information

You, Service Providers

When necessary for our legitimate interests:

To assist us in providing better products and services. This is to evaluate the performance of our staff, to assess the quality of products and services received, and to help us improve our websites and services. Unless where consent may be required by applicable law, your feedback may be requested via email, text, or call.

Account Information**

You

In performance of a contract:

To enroll you in our CarShare/Car Club business, and to send information relating to your ongoing membership of these businesses.

To facilitate log-in and management of your account. 

When necessary for our legitimate interests:

To deliver our services to you. 

Loyalty and Affiliation Information

You, Insurance providers, Your employer, Affiliations

When you have given consent where required by applicable law:

To facilitate billing or specific rates or discounts.

Photo Image Information**

You, Service Providers

When necessary for our legitimate interests:  

To receive, use, and share your information with third parties to prevent, detect, and report fraud and protect our business interests and rights, privacy, safety, and property, or that of individuals and the public.

To protect our legal rights and manage the security of our networks and property. For example, we will use CCTV to ensure the security of our premises.

Inferences

You, Third-Party Business Partners

When necessary for our legitimate interests:  

Where permissible and unless where consent is required by applicable law, to develop a profile of your preferences and your interactions with our services so that we can provide tailored offers, opportunities and services that may be of interest to you. 

To compile statistics and analysis about our customers' use of our websites, products and services. These statistics are used to help us to provide better customer service, products, features and functionality for you and other customers in the future.

Information Collected

Source(s)

Why We Collect Your Information and How We Use it

Contact Information

You, Subsidiaries, Referral sources, Marketing providers, Vehicle sales websites

To provide the services that you (or someone on your behalf, insurance provider or other entity) request when purchasing a vehicle. 

To provide customer service related to your interactions with us or to respond to your inquiry.

To communicate important information about your purchase and provide you with great service.  These communications, which are transactional in nature, will be sent to you via email, text, or call, including sending one-time use security tokens via text. 

To receive, use, and share your information with third parties to prevent, detect, and report fraud and protect our business interests and rights, privacy, safety, and property, or that of individuals and the public. We will do this to respond to law enforcement requests and collect unpaid bills.

Unless where consent may be required by applicable law, to send, or to ask if you want to receive, by email or text promotional or targeted marketing communications, opportunities, and services that may be of interest to you. These may include inventory announcements, offers and discounts, online communications regarding an incomplete online purchase and offers related to other services and products we offer.

See the Customer Service section for how we improve our services to you.

Driver Qualifications and Identity Verification Information**

You, Service Providers

For fraud prevention purposes, to verify identity and authenticate identity-related documentation, including any photos provided, as well as additional points of contact for vehicle test drives or purchases. 

For loss prevention, we maintain a record of individuals whose past interactions with us indicate they may present a non-payment, safety, or fraud risk.

To receive, use and share your information with third parties to prevent, detect, and report fraud and protect our business interests and rights, privacy, safety and property, or that of individuals and the public. We will do this to respond to law enforcement requests and collect unpaid bills.

To use and share information with government and regulatory authorities when required by law, or in response to a legal process, obligation, or request, including checking appropriate sanction lists.

Car Sales Transaction Information

You, Car Sales Fulfillment Providers

To use vehicle information to assist with and manage transactions that you have agreed to and to fulfill obligations under the purchase agreement.

To use and share your information with third parties to permit us to pursue available remedies or limit damage that we may sustain and to enforce the terms of any agreement or our website’s terms and conditions.

To provide an appraisal value of a trade-in vehicle, Car Sales uses your Vehicle Identification Number (VIN) and/or license plate to run a vehicle history and value report on your vehicle.  

After your purchase of a vehicle from one of our Car Sales locations, and at your request to facilitate additional vehicle options (leather seats, tinted windows, satellite radio or other subscription services, etc.), we will share your Contact Information and (where applicable) Car Sales Transactional Information with the companies that provide those products or services.

To aggregate Personal Data collected about you and use it for any lawful purpose.

To receive, use and share your information with third parties to prevent, detect, and report fraud and protect our business interests and rights, privacy, safety and property, or that of individuals and the public. We will do this to respond to law enforcement requests and to collect unpaid bills.

To use and share information with government and regulatory authorities when required by law or in response to a legal process, obligation, or request, including checking appropriate sanction lists.

Financial and Personal History Information

You, Credit and financing partners

To provide the services that you (or someone on your behalf) request when purchasing a vehicle. 

To facilitate the completion of credit applications when financing a vehicle purchase.

Professional or Employment-related Information

You, Service Providers

To provide the services that you (or someone on your behalf) request when purchasing a vehicle. 

To use and share information with government and regulatory authorities when required by law, or in response to a legal process, obligation, or request.

For fraud prevention purposes, to verify identity and authenticate identity-related documentation.

Photo Image Information**

You, Service Providers

To receive, use, and share your information with third parties to prevent, detect, and report fraud and protect our business interests and rights, privacy, safety, and property, or that of individuals and the public.

To protect our legal rights and manage the security of our networks and property. For example, we will use CCTV to ensure the security of our premises.

Inferences

You, Third-Party Business Partners

Where permissible and unless where consent is required by applicable law, to develop a profile of your preferences and your interactions with our services so that we can provide tailored offers, opportunities and services that may be of interest to you. 

To compile statistics and analysis about our customers' use of our websites, products, and services. These statistics are used to help us to provide better customer service, products, features and functionality for you and other customers in the future. 

Information Collected

Source(s)

Why We Collect Your Information, Our Legal Basis, and How We Use It

Contact Information

You

In performance of a contract:

To enroll you in our Loyalty Programs and send information relating to your ongoing membership of these programs.

When necessary for our legitimate interests:

To use and share your information with third parties to permit us to pursue available remedies or limit damage that we may sustain and to enforce the terms of any agreement, including loyalty agreement or our websites' terms and conditions.

For loss prevention we maintain a record of individuals whose past interactions with us indicate they may present a non-payment, safety, or fraud risk.

To receive, use, and share your information with third parties to prevent, detect, and report fraud and protect our business interests and rights, privacy, safety, and property, or that of individuals and the public.

When you have given consent where required by applicable by law:

To send, or to ask if you want to receive, by email or text promotional or targeted marketing communications, opportunities and services that may be of interest to you. These may include invitations to join our Loyalty Programs, upgrade announcements, offers and discounts, online communications regarding an incomplete online membership form and offers related to other services and products we offer. 

See our Customer Service section for how we improve our services to you.

Driver Qualifications and Identity Verification Information**

You

When necessary for our legitimate interests:

For loss prevention, we maintain a record of individuals whose past interactions with us indicate they may present a non-payment, safety, or fraud risk.

To receive, use and share your information with third parties to prevent, detect, and report fraud and protect our business interests and rights, privacy, safety and property, or that of individuals and the public. We will do this to respond to law enforcement requests.

When necessary for compliance with a legal obligation:

To use and share information with government and regulatory authorities when required by law, traffic regulation, or in response to a legal process, obligation, or request, including checking appropriate sanction lists.

Account Information**

You

In performance of a contract:

To facilitate log-in and management of your account.

Loyalty and Affiliation Information

You, Third-Party Business Partners

In performance of a contract:

To enroll you in our Loyalty Programs, send information relating to your ongoing membership of these programs, and provide benefits in connection with these programs (e.g. airline miles or other rewards).

Inferences

You, Third-Party Business Partners

When necessary for our legitimate interests:

Where permissible and unless where consent is required by applicable law, to develop a profile of your preferences and your interactions with our services so that we can provide tailored offers, opportunities and services that may be of interest to you.

To compile statistics and analysis about our customers' use of our websites, products and services. These statistics are used to help us to provide better customer service, products, features and functionality to you and other customers in the future.

Information Collected  

Source(s)

Why We Collect Your Information, Our Legal Basis, and How We Use It

Device Information  

Our Websites and Digital Properties 

In performance of a contract:  

To use mobile device or app connections which help issue certain commands to the vehicle to facilitate your CarShare/Car Club transactions.

When necessary for our legitimate interests:

To compile statistics and analysis about our customers' use of our websites, products and services. These statistics are used help us to provide better customer service, products, features and functionality to you and other customers in the future.

To use and share your information with third parties to permit us to pursue available remedies or limit damage that we may sustain and to enforce the terms of any agreement or our websites' terms and conditions.

Unless where consent may be required by applicable law, to develop a profile of your preferences and your interactions with our services so that we can provide tailored offers, opportunities and services that may be of interest to you. 

To enhance our advertising experience, including cross-device tracking to link your activity across our websites and mobile apps (including across non-affiliated websites and mobile apps) based on information about relationships among different browsers and devices.

Unless where consent may be required by applicable law, to use your device’s camera to enable you to upload your photo ID and/or the vehicle’s condition. Permissions to use your device’s camera can be turned off at any time by changing the settings in the mobile application or on your device. Some features or service options may not be available when these items are turned off.

Online Activity  

You, Our Websites and Digital Properties, Third-Party Business Partners

When necessary for our legitimate interests:

To protect our legal rights and manage the security of our networks and property, including to protect our websites from spam and abuse.

To receive, use, and share your information with third parties to prevent, detect, and report fraud and protect our business interests, rights, privacy, and property.

To use and share your information with third parties to permit us to pursue available remedies or limit damage that we may sustain and to enforce the terms of any agreement or our websites' terms and conditions.

Unless where consent may be required by applicable law, to develop a profile of your preferences and your interactions with our websites, mobile applications, emails, or advertisements  through the use of cookies and other automated technology including  web beacons, clear GIF, pixels, internet tags, web server logs, and other data collection tools so that we can provide tailored offers, opportunities and services that may be of interest to you. 

To enhance our advertising experience, including cross-device tracking to link your activity across our websites and mobile apps (including across non-affiliated websites and mobile apps) based on information about relationships among different browsers and devices. For more information see our Cookie Policy and the How We Share Information section.

To assist us in providing better products and services: for example, to evaluate the performance of our staff, to assess the quality of products and services received and to help us improve our websites, facilities, and services. 

To compile statistics and analysis about our customers' use of our websites, products, and services. These statistics are used to help us to provide better customer service, products, features and functionality to you and other customers in the future.

To protect vital interests:

To receive, use and share your information with third parties to protect the safety or that of individuals and the public. 

Geolocation Information**

You, Our Websites and Digital Properties

When necessary for our legitimate interests:

Where permissible, collect certain information about your preferences and your interactions with our services using location information (such as postal code, city, metropolitan or geographic area) so that we can provide tailored offers, opportunities and services that may be of interest to you. 

To provide the services that you (or someone on your behalf, by corporation or other entity) request, such as reserving, renting, purchasing, leasing motor vehicles, fleet management services or providing accident management services, including to use location information (such as postal code, city, metropolitan or geographic area) from your device to provide services, such as finding a location. 

Unless where consent may be required by applicable law, to allow the use of precise Geolocation Information** to provide notifications, offers, confirm rental status information, or provide other information to enhance your experience, Permissions to use your device’s precise geolocation information or Bluetooth connection can be turned off at any time by changing the settings in the mobile application or on your device. Some features or service options may not be available when these items are turned off.

Account Information**

You

When necessary for our legitimate interests:

To facilitate log-in and management of your account. 

Loyalty and Affiliation Information

You, Our Websites and Digital Properties 

In performance of a contract:

To provide the services that you (or someone on your behalf, like your company, insurance provider or other entity) request, such as reserving, renting, purchasing, and leasing motor vehicles, fleet management services or providing accident management services.

Inferences

You, Third-Party Business Partners

When necessary for our legitimate interests:  

Where permissible and unless where consent is required by applicable law, to develop a profile of your preferences and your interactions with our services so that we can provide tailored offers, opportunities and services that may be of interest to you. 

To compile statistics and analysis about our customers' use of our websites, products and services. These statistics are used to help us to provide better customer service, products, features and functionality for you and other customers in the future.

Fuel information

We use this information to facilitate recording and billing for fuel charges.

Odometer information

We use this information to facilitate billing for mileage charges (where applicable) and to help us manage our fleet.

Vehicle diagnostic and performance information

We use such information to help us identify vehicle maintenance needs and manage the fleet.  

Mobile device or app connections

We use this information to help us issue certain commands to the vehicle to facilitate to facilitate your CarShare or Car Club transaction (See the Information We Collect About You section regarding Your Device Information).

Precise Geolocation information**

We collect and use vehicle location information to:

• Enable our roadside assistance providers to provide you with roadside assistance.
• Enable emergency service providers to dispatch emergency services to you.
• Assist us in recovering a vehicle we reasonably believe is lost, stolen, or abandoned.
• To facilitate the vehicle return process (where remote return is available) and for billing purposes. 

Event data recorders

In certain claims situations, we may use this information in connection with accident investigations and claims-related efforts.

Legally compelled disclosures and emergency circumstances

We may share vehicle information, including precise geolocation information, where legally compelled or in emergency circumstances. In addition, in the United Kingdom and European Union, our vehicles are required to be equipped with eCall technology, which is activated if your vehicle is involved in an accident. eCall will automatically call and provide information regarding the accident to emergency services. We will also use, disclose, and have access to this information.  

Information Collected

Source(s)

Why We Collect Your Information, Our Legal Basis, and How We Use It

Contact Information

You, Insurance providers, Your employer, Third-Party Booking Sites, Affiliations, Subsidiaries, Franchisees, Fulfillment Providers

In performance of a contract:

To provide the services that you (or someone on your behalf, like your company, insurance provider or other entity) request, such as reserving, renting, or purchasing a vehicle.

To provide customer service related to your interactions with us or to respond to your inquiry.

When necessary for our legitimate interests:

To communicate important information regarding your reservation or rental. These communications are transactional in nature and will be sent to you via email, text, or call.

When you have given consent where required by applicable law:

Where applicable, to ask for your feedback by email, text or call, to assist us in providing better products and services. This is to evaluate the performance of our staff, to assess the quality of products and services received and to help us improve our websites, facilities and services.

Audio-Visual Information

 Service Providers

In performance of a contract:

Unless where consent may be required by applicable law, your feedback may be requested via email, text, or call.

When necessary for our legitimate interests:

To assist us in providing better products and services, for example, to evaluate the performance of our staff, to assess the quality of products and services received, and to help us improve our websites, facilities, and services. 

Rental Transaction Information

You, Subsidiaries, Franchisees, Our Systems

In performance of a contract:

To provide the services that you (or someone on your behalf, like your company, insurance provider or other entity) request, such as reserving, renting, purchasing, claims management or providing accident management services.

To provide customer service related to your interactions with us or to respond to your inquiry.

When necessary for our legitimate interests:

To communicate important information regarding your reservation or rental. These communications are transactional in nature and will be sent to you via email, text, or call.

To provide customer service related to your interactions with us or to respond to your inquiry.

To aggregate personal data collected about you and use it for any lawful purpose.

When necessary for compliance with a legal obligation:

To use and share information with government and regulatory authorities when required by law, or in response to a legal process, obligation, or request, including checking appropriate sanction lists, or for maintaining public security.

Inferences

You, Third-Party Business Partners

When necessary for our legitimate interests:

Where permissible and unless where consent is required by applicable law, to develop a profile of your preferences and your interactions with our services so that we can provide tailored offers, opportunities and services that may be of interest to you.

To compile statistics and analysis about our customers' use of our websites, products, and services. These statistics are used only to enable us to provide better customer service, products, features and functionality to you and other customers in the future.

Information Collected

Source(s)

Why We Collect Your Information, Our Legal Basis, and How We Use It

Contact Information

You, Insurance providers, Subsidiaries

In performance of a contract:

To satisfy our rights and obligations in our contract with you and request related to details of accident claims.

Unless where consent may be required by applicable law, to communicate important information regarding your claim by email, text, or call, and to respond to any inquiries you may have.

When necessary for our legitimate interests:

For loss prevention, we maintain a record of individuals whose past interactions with us indicate they may present a non-payment, safety, or fraud risk.

To receive, use and share your information with third parties to prevent, detect, and report fraud and protect our business interests and rights, privacy, safety and property, or that of individuals and the public. We will do this to respond to law enforcement requests, to collect unpaid bills, and to avoid liability for penalties you incur related to claims processing purposes.

Claims Information**

You, Insurance providers, Publicly Available Sources, Subsidiaries

When necessary for our legitimate interests:

To use and share your information with third parties to permit us to pursue available remedies or limit damage that we may sustain and to enforce the terms of any rental agreement or our websites' terms and conditions.

For loss prevention, we maintain a record of individuals whose past interactions with us indicate they may present a non-payment, safety, or fraud risk.

To receive, use and share your information with third parties to prevent, detect, and report fraud and protect our business interests and rights, privacy, safety and property, or that of individuals and the public. We will do this to respond to law enforcement requests, to collect unpaid bills, and to avoid liability for penalties you incur related to claims processing purposes.

When necessary for compliance with a legal obligation:

To use and share information with government and regulatory authorities when required by law, or in response to a legal process, obligation, or request.

Health Information**

You or others you have authorized, Insurance providers,

In performance of a contract:

To process accident claims.

When necessary for our legitimate interests and/or to comply with a legal obligation:

To receive, use and share your information with third parties to permit us to pursue available remedies or limit damages that we may sustain and to enforce the terms of any contract or agreement we have with you or our websites' terms and conditions.

Vehicle Data

You, Our Vehicles

When necessary for our legitimate interests:

In certain claims situations we may use event data recorders in connection with accident investigations and claims-related efforts.

Information Collected

Source(s)

Why We Collect Your Information, Our Legal Basis, and How We Use It

Contact Information

You, Referral sources, Insurance providers, Affiliates, Third-Party Business Partners

In performance of a contract:

To assist in providing accident management services as may be requested by you or on your behalf by one of the entities listed above.

Unless where consent is required by applicable law, to communicate important information related to your claim by email, text or call, and to respond to any inquiries you may have.

When necessary for our legitimate interests:

To provide customer service related to your interactions with us or to respond to your inquiry.

See our Customer Service section for how we improve our services to you.

Claims Information**

You, Insurance providers, Affiliates, Third-Party Business Partners

In performance of a contract:

To assist in providing accident management services as may be requested by you or on your behalf by one of the entities listed above.

When necessary for our legitimate interest:

To receive, use and share your information with third parties to determine fault in the accident, monitor for fraud, eligibility for services, assess mobility needs and to facilitate repairs, payments and/or litigation as necessary. We will do this to communicate information related to details of accidents, including that of any third parties for claims processing purposes, and to collect unpaid bills. (For additional details on our processing of your Personal Data uses when obtaining a rental vehicle please see the Renting A Vehicle section).

When necessary for compliance with a legal obligation:

To use and share information with government and regulatory authorities when required by law, or in response to a legal process, obligation, or request.

Inferences

You, Third-Party Business Partners

When necessary for our legitimate interests:

Where permissible and unless where consent is required by applicable law, to develop a profile of your preferences and your interactions with our services so that we can provide tailored offers, opportunities and services that may be of interest to you.

To compile statistics and analysis about our customers' use of our websites, products, and services. These statistics are used to help us to provide better customer service, products, features and functionality for you and other customers in the future.

Information Collected

Source(s)

Why We Collect Your Information, Our Legal Basis, and How We Use It

Audio-Visual Information

Service Providers

When necessary for our legitimate interest:

To assist us in providing better products and services. This is to evaluate the performance of our staff, to assess the quality of products and services received, and to help us improve our websites, facilities, and services. 

To receive, use, and share your information with third parties to prevent, detect, and report fraud and protect our business interests and rights, privacy, safety, and property, or that of individuals and the public.

To protect our legal rights and manage the security of our networks and property. For example, we will use CCTV to ensure the security of our premises.